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Spoken English & Business Communication Skills Shiva Verma

This module has been designed to help you grasp (take control of) the basics of Spoken English. Here you will be able to gauge (analyze) your level of reading, speaking and understanding English, and also be able to improve on your English Speaking skill by learning how to form Introductory sentences and have a conversation.

Please note that this course requires you to have a basic understanding of English Grammar and English usage, like – Forming Sentences and Basic English writing. Although there are a lot of exercises for you to develop and polish these skills, there is no alternative to continued practice of speaking, writing and reading English more and more.

Please make sure that you read and understand the meaning of each new word you come across in this course, and write it down to increase your vocabulary.


Why take this course?

  • Polish communication skills
  • Learn about Job Applications & basics of recruitment
  • Qualify video and face-to-face interviews
  • Learn & Practice the basics of Sales jobs
  • Understand operations at a customer support helpdesk
  • Understand everyday business documents
  • Learn & practice grammar while growing your vocabulary
  • Know the benefits of speaking, reading and writing English in professional as well as personal life


Target Audience:

Anyone who wants to improve their reading, speaking and writing English skills, should take up this course. It helps you grow your vocabulary and gain confidence in conversations as well as in usual business processes, like Interviews, Sales and dealing with customers.

People who are looking forward to join the workforce, formally or informally can learn a lot through this course, as it takes you through the complete life-cycle of an employee.

People with difficulties in understanding English videos, movies and News articles, but have some basic knowledge of Grammar and English communication can take up this course too.


Other important information about this ONLINE Course 

  • Maximum Duration to complete the Course: 40 days
  • Course Fees: Rs. 3,500/- (Several Payment Options Available: Credit & Debit Cards, Cheque, Demand Draft, Cash, Wire Transfer – NEFT, PayTM)
  • Online Evaluation Method: Based on “Multiple Choice Question (MCQs)” and an “Assignment Submission” of 500 words.
  • The score of the online examination will be taken as final result and Grade will be assigned as per the following scheme: Grade A – 80-100, Grade B – 65-79, Grade C – 50-64, Reattempt – Below 50
  • Next Batch: Each IALM course starts immediately after payment. Students can register online for the course any time. Upon payment of fees and registration, the present Course will start immediately. 

Type Lesson Title Time
Module 1 - Basic Introduction 6 Hrs
Module 2 - Preparing for a Job 6 Hrs
Module 3 - English in Sales Jobs 5 Hrs
Module 4 - Customer Support 6 Hrs
Module 5 - Business Documents 7 Hrs
Module 6 - Getting better at English 6 Hrs
Assignment 7 Hrs

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